Cancellation Policy
- BEST POINT reserves the right to hold or cancel any order with prior notice when deemed necessary.
- BEST POINT will proceed with cancellation should circumstances below occur:
The item is not / no longer available - Pricing disputes arise
- Product illustration differs from actual product
- Payment failed or not received
- Payment information could not be verified
- The order cannot be shipped to the address provided or where the shipping address could not be verified
- Violation of BEST POINT
- Terms and Conditions
Cancellation initiated by the Customer - Any other unforeseen circumstances that lead to cancellation
- Upon cancellation, refund will be processed accordingly and might take up to 14 working days.
- Upon the cancellation of any sales order, the company reserves the right to impose an administration fee of 5% of the total order value. This fee applies if the cancellation occurs within 90 days.
- Upon the cancellation of any sales order, the company reserves the right to impose a warehousing storage fee of 10% plus an additional 8% of the total order value. This fee applies if the situation extends beyond 90 days.
